Mrs H wrote:I don't think anyone should be losing sight of the main objective of this exercise which is to provide the best possible service to the customer. If the process is not achieving this then it's the wrong process.
To me it looks like it's starting in the wrong place. Is the landowner charging per unit? If so then ask the traders to cover it and apply a fee which will still ensure it's worth their while to attend. As long as costs are covered the priority should be about enhancing the event.
I couldn't agree more.