I fail to see how my observations were offensive.
What?! How would you like it if someone from the other side of the world, who knows nothing about you, your system, the hard work you have been doing, just slates it. For a start you would probably dissapear for a couple of months in the huff.
For a start, it's amazing how polite those people were to you
I don't mind anyone saying anything as long as it's not done in complete ignorance.
But yet you still didn't see it fit to at least apologise, or sympathise with anything they were saying.
I think Mharkys right....